At Evolve Designs Agency, we are committed to delivering your orders in a timely and secure manner. Below is our detailed shipping policy, outlining how orders are processed, shipped, and delivered to ensure a smooth experience.
1. Order Confirmation & Processing
- Once you place your order, you will receive an order confirmation via call or SMS.
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Method
- We currently offer Cash on Delivery (COD) as the only accepted payment method.
- No online, card, UPI, or electronic payment options are available at this time.
- Payment must be made in full to the delivery agent at the time of receiving the product.
3. Shipping Timeline
- Standard delivery time is 4–7 business days from the date of dispatch.
- In rare cases, such as remote or difficult-to-reach areas, delivery may take longer.
- Customers will be updated with estimated delivery times upon confirmation of the order.
4. Shipping Charges
- Shipping charges, if applicable, will be disclosed at the time of order placement.
- In some cases, we may offer free shipping promotions, which will be clearly mentioned on our website or marketing materials.
5. Delivery Issues
- If your order is delayed, missing, or misrouted, please contact our customer support at [email protected] within 48 hours.
- If you are unavailable at the time of delivery, our team will attempt a second delivery. If the second attempt fails, the order may be canceled.